Incidents

5 open, 2 investigating

Ticket IDSeverityTitleTeamSourceStatus
INC-5102
High
Checkout Duration Spike - iOS 26.1 RiyadhReclassified
Mobile App SupportConviva #1457888888Investigating
INC-5101
Medium
CDN Cache Miss Rate Elevated
InfrastructureConviva #1457888850Open
INC-5100
Critical
Payment Gateway Timeout - UAE Region
Payment SystemsConviva #1457888801Investigating
INC-5099
High
ANPR Camera Offline - Al Barsha Zone
Field OperationsIoT Monitor #IOT-44521Open
INC-5098
Medium
Push Notification Delay > 5s
Mobile App SupportConviva #1457888790Resolved
INC-5097
Info
Parking Meter Firmware Update Available
Field OperationsIoT Monitor #IOT-44520Open
INC-5096
High
Mobile App Crash Rate Spike - AndroidReclassified
Mobile App SupportConviva #1457888780Resolved
INC-5095
Medium
ERP Sync Latency Warning
InfrastructureSystem Monitor #SYS-88901Resolved
INC-5094
Critical
Barrier Gate Communication Failure
Field OperationsIoT Monitor #IOT-44515Resolved
INC-5093
Info
Scheduled Maintenance Reminder - Zone C
Field OperationsSystem #MAINT-001Open
INC-5092
High
API Response Time Degradation
InfrastructureAPM #APM-22301Resolved
INC-5091
Medium
Database Connection Pool Warning
InfrastructureSystem Monitor #SYS-88899Resolved
INC-5090
High
Session Timeout Rate IncreaseReclassified
Mobile App SupportConviva #1457888700Resolved
INC-5089
Info
SSL Certificate Renewal Notice
InfrastructureSystem #CERT-001Open